Included Services

Being in an apartment doesn’t mean that you have to be without service!

All our apartments have daily cleaning service, which includes full linen and towel change when requested.

Pots, pans and plates can be cleaned safely in the dishwasher. Washing up is not part of the daily cleaning service (option on request).

Of course, you can expect our help or guidance whenever you need anything - whether your question is related to the apartment or you want information about the city, a restaurant recommendation, the best places for shopping, or a guide to get the best cultural experiences. We are here to help!

Don’t fancy going shopping for groceries or need something else? We're at your service and will happy to handle this for you – all you have to do is ask. And of course, we will arrange delivery to your apartment door, every time.

An additional, optional laundry service is available upon request.

Want to order in for your evening meal or perhaps you’re busy working during the day? You can order in from one of the many restaurants that deliver straight to your door, we’ll even provide you with their menus.

Want something else? Our helpful staff is at your service and will do their utmost to help.

Reservation terms

Cancellation

With the exception of pre-paid reservations (not refundable), groups and special events or in other situations specified in the booking, the cancellation policies is:

If cancelled more than 3 days before date of arrival, no fee will be charged.
If cancelled up to 3 days before the date of arrival, the first night will be charged.
If cancelled 1 day before the date of arrival or in case of no-show, the total price of the reservation will be charged.

Children and extra beds

All children under 12 years stay free of charge when using existing bedding. All children under 2 years are charged EUR 10.00 per night and person for cots.

Maximum capacity of extra beds/babycots in a room is 2.

Pets

Pets are not allowed.

Accepted credit cards

American Express, Visa, Diners Club

The hotel reserves the right to pre-authorise credit cards prior to arrival.

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